Docs Tab for Volunteers¶

The Docs tab is the last tab on the right hand side of volunteer records. If you are not able to see the tab, your System Operator rights do not allow access to the tab. You will need to contact your account's Administrator for further assistance in this case.

The Docs tab stores electronic documents uploaded for the volunteer using the VicDocs feature. Documents can be uploaded to this tab by System Operators or by applicants submitting documents with their application. If your account's service level includes the VicNet portal, volunteers can also upload documents to this tab from the portal.

If your account's service level does not include VicDocs, the Docs tab is still used to store a PDF copy of the volunteer's completed application form.

This help topic reviews some of the basic features of the Docs tab of a volunteer record. If you'd like to work with documents uploaded to the Docs tab of all of your volunteers, see the Volunteers & Other Sub-Tabs section of Mailbox Documents Tab.

Stored Documents¶

The top section of the Docs tab is titled Documents and it is where you will see documents that have been uploaded for the volunteer.

The sections below have more information on how to use the controls for the top portion of the Docs tab.

Open or Print Documents¶

Most web browsers automatically use a built-in PDF viewer to open PDF report files. If this is not occurring when you click the name of a file, see your web browser's support or search the internet for information on changing the setting.

Web browsers can also be configured to use a different program, such as Adobe Acrobat Reader, instead of the built-in viewer to open PDF files. See Cannot Open PDF File in this case.

After you have the document open, you can use the Print feature in whatever program was used to open the document to send the document to your printer.

Save Documents Locally¶

You can save uploaded documents to your local computer (flash drive or other storage medium) without opening the file if you wish. To do this, right-click on the name of the document and then select Save target as..., Save link as..., or Save as... from the prompt.

If you want to save all of the documents that are uploaded, we also have a built-in data export feature that you can use instead of saving each document individually.

Rename Documents and Change or Assign Document Types¶

You can change the name that shows for an uploaded document, add a document type to documents without a type, or change the type recorded for a document. To do any of these things, click the Edit button on the right side of the row where the document appears. An Edit Document box will pop up. Edit or replace the document's name, or add or update the type, and then click the Save button to keep your changes. Click the Cancel button to close the window without making changes.

Delete Documents¶

To delete uploaded documents, check the box in the column on the left side by each document you want to delete. If you want to delete all of the documents on the page, scroll down to the bottom of the Documents section and click the Check all button. Once the documents you want to delete are marked, click the Delete Checked button. A pop-up will appear to make sure you want to completely delete the documents. Click the OK button to proceed or the Cancel button if you changed your mind and you would like to keep the documents.

There is not a way to recover documents after they have been deleted so please make sure you want to delete the documents before you proceed.

Sorting Documents¶

By default the Docs tab is sorted according to the order the documents were added to your database. The most recently added documents will be at the top. You can change the view to be sorted by the Kind, File Name, Document Type, or Uploaded column instead. Just click on a column heading to sort the view based on that column's information.

Filtering Documents¶

You can filter the Docs tab to only show certain documents. To do this, click the Filter button in the top left corner. This will open a dialog box where you can select the filter options.

There is more information on how each item works below. Please note that you can use more than one option at the same time to refine the documents shown. The filtered view will only show documents that meet all of the requirements you select.

• File Name: Type the name of the file you want to see followed by an asterisk (*). The asterisk can also be used as a wildcard. For example, typing Wai* would bring up documents titled Waiting List Agreement and Waiver. The wildcard can be used at the beginning of your search as well. Entering *Agreement would bring up documents titled Photo Release Agreement, Volunteer Agreement, and Waiting List Agreement. You can also use more than one wildcard in your search. So you could use book to find documents titled Handbook Received and Vaccination Booklet.
• Kind: Use the dropdown to select the file format of the documents you want to have shown.
• Uploaded From: Enter a date to limit the Docs tab to just documents uploaded on or after a certain date.
• Uploaded To: Enter a date to limit the Docs tab to just documents uploaded on or before a certain date.
• Document Type: Use the dropdown to filter the volunteer's documents to only those that have the selected Document Type.

Resetting the Filter¶

If your view of the Docs tab is currently filtered, there will be a Reset Filter button to the right of the word Documents at the top left of the page.

Click the Reset Filter button to return the Docs tab to the un-filtered view.

Uploading Documents¶

The bottom section of the Docs tab is titled Upload and it is where you can upload documents for the volunteer.

The sections below have more information on how to use the controls for the bottom portion of the Docs tab.

File Formats or Types¶

The following file formats or types can be uploaded for volunteers:

Capacity and File Size¶

The Docs tab can hold up to 50 electronic document files that are 10 megabytes (10,485,760 bytes) or smaller. There is not a way to upload over 50 documents, or upload files larger than 10 megabytes. If you have reached the 50 file limit, older files can be deleted. If a file is over the size limit, you can optimize or compress the file to make it smaller.

Optimizing or Compressing Files¶

Before uploading larger PDF files, we recommend optimizing or compressing the file first. This reduces the file size, which means it will upload, open and transfer faster. Optimization and compression usually apply only to image and PDF files. Generally the program used to create the file will have features that allow you to optimize or compress the file.

The method you use to optimize the file will depend on the program you use to create it. If you're unfamiliar with optimizing PDF documents, you an learn more on our Optimize PDF Files blog post. You may need to search the Internet, or refer to the help documentation for the program you use, for more information on how to reduce the file's size.

Uploading Files¶

You can upload files to the Docs tab by:

1. Click the Choose File or Browse button.
2. Select the file to upload and click the Open button. You can find acceptable file formats (types or extensions) here.
3. Select the type of document you're uploading.
4. Click the Upload button. Once the upload is complete, your document will be listed in the Documents section of the Docs tab.

Virus Scanning¶

To protect the system and your account, Volgistics automatically scans documents for possible viruses before making the document available. You will see a "(waiting to be scanned)" message after the document's name while this is being done, and the document's name will not be a clickable link. In some cases, you will need to click the Refresh button in the top or bottom left corner to have the tab update after the scan has been completed.

If a virus is found on a document, it will be removed from the system and an alert will be sent to the In Box of your Volgistics mailbox.

Related Help¶

• Cannot Open Excel Files
• Documents Tab of Mailbox
• Save Volunteer Information Locally
• Cannot Open PDF File
• Print, View, or Save a Completed Application
• Documents Tab Settings
• Print a Blank Application
• Upload Documents in VicNet
• Document Uploads on Application Forms

Related Videos¶